01Is this the free audit thing from those emails?
No. Those are automated templates fishing for retainers, and your instinct about them is correct. On a first call we will happily look at your rankings for nothing, but the full audit is paid, fixed-scope work with a defined deliverable, which is precisely why it is worth having.
02What exactly do I receive?
A prioritised plan of the highest-leverage fixes, ranked by impact and effort, in plain language, plus a walkthrough call. Not a raw export, not a generic score. Something you could hand to any competent person and have executed.
03How long does it take?
About two weeks from access to walkthrough. Fixed scope, so there is no incentive for it to sprawl, and the finish line is the handover, not a subscription.
04Do I have to hire you to fix what it finds?
No. The plan is built for handoff. Some owners execute it themselves, some give it to their existing web person, some ask us to quote parts of it. All three are fine outcomes, and we will tell you which findings genuinely need a specialist.
05Who actually does the audit, and with what?
Stuart, the founder, with Google Search Console, Lighthouse and professional rank tracking, checked by hand against your competitors' live profiles. No automated score sheet, because the point of paying a person is judgement about what matters in your market.
06Do I own what SevenLens builds?
Yes, all of it. The code, accounts, data and documentation are yours from day one. There is no lock-in, and another provider could take over if you ever wanted.
07Who actually does the work?
Stuart Asta, the founder. The person on your first call designs the work and stands behind it, with no account managers, no handovers and no offshore team you never meet.
08What if it is not the right fit?
We will tell you on the first call. A clear no is more useful than the wrong project, and it costs you nothing to find out where you stand.